It is effective. It is private. For some people, it's the only way they can get help from a professional therapist. Online Counselling when conducted by skilled, qualified, ethical professionals, is a form of therapy which, though has some limitations compared to in person psychotherapy, is still a very effective source of help.
Online Counselling is not for people who are considering hurting themselves or others.
If you are having thoughts of hurting yourself or others you are in need of immediate assistance. PLEASE call one of the following numbers.
For Fire Brigade, Police or Medical emergency call: Emergency 000
For crisis counselling call: Lifeline 131 114
Please refer to the Emergency numbers in your country displayed here: